FAQs
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All the goods we offer are original and in 100% condition. With us, you don't have to worry about fakes, as all the goods we receive in our warehouse go through a thorough inspection. Believe me, we don't want to spoil our old image.
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Yes, but we have more warehouses. It is therefore likely that we don't have what is on the e-shop, for example, at the store in Zlín. We also have foreign warehouses, so it may happen that some goods are not sent within 48 hours.
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The (GS) and (W) marks may be used for some Nike and Air Jordan models.
- (GS) or Grade School is a marking for children's shoes that are made from size 35.5 to 40.
- (W) or Women means women's sneakers, which are produced from size 35.5 to 44.5. However, this does not mean that sneakers with this label are strictly for ladies. -
There is really little size difference between these models. Overall, the women's models are slightly larger, both in length and width. Children's models, on the other hand, are narrower.
- However, if you are not sure, contact our experienced team, who will be happy to advise you. -
The goods can be paid either via the e-shop (online card payment, online Apple pay, online bank transfer, bank transfer, cash on delivery) or at the store in Zlín , where we accept both cash and card payment.
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Default carriers are Zásilkovna and PPL. You can also use the possibility of personal collection at the branch in Zlín .
- If none of the above options suit you, don't hesitate to contact our team. We will be happy to discuss an individual solution with you. -
You get free shipping when your order value is higher than CZK 5,000 and will be paid in advance.
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Yes, of course we also distribute our goods to Slovakia. Just switch the pages to the appropriate language and currency.
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Yes, we are able to change both the payment method and the shipping method. Just contact us.
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If your payment has not gone through or other complications have occurred, contact us immediately. We will be happy to advise you and bring the order to a successful conclusion.
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If you have changed your mind about the order for some reason, we will be happy if you contact us as soon as possible, ideally via e-mail. This is so that we can prevent the eventual shipment of the goods.
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According to the terms and conditions, the goods cannot be exchanged. If, for example, the size did not fit you or there is another reason, you must first withdraw from the purchase contract. In the meantime, you can create an order for the right size or product. You can find more here .
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You have 14 days from the date of receiving the goods to return the goods.
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You can find the procedure for returning goods here .
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Clear and simple instructions for creating a return or complaint label can be found here .
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All the goods we offer are original and in 100% condition. With us, you don't have to worry about fakes, as all the goods we receive in our warehouse go through a thorough inspection. Believe me, we don't want to spoil our old image.
-
The (GS) and (W) marks may be used for some Nike and Air Jordan models.
- (GS) or Grade School is a marking for children's shoes that are made from size 35.5 to 40.
- (W) or Women means women's sneakers, which are produced from size 35.5 to 44.5. However, this does not mean that sneakers with this label are strictly for ladies. -
The goods can be paid either via the e-shop (online card payment, online Apple pay, online bank transfer, bank transfer, cash on delivery) or at the store in Zlín , where we accept both cash and card payment.
-
You get free shipping when your order value is higher than CZK 5,000 and will be paid in advance.
-
Yes, we are able to change both the payment method and the shipping method. Just contact us.
-
If you have changed your mind about the order for some reason, we will be happy if you contact us as soon as possible, ideally via e-mail. This is so that we can prevent the eventual shipment of the goods.
-
You have 14 days from the date of receiving the goods to return the goods.
-
Clear and simple instructions for creating a return or complaint label can be found here .
-
Yes, but we have more warehouses. It is therefore likely that we don't have what is on the e-shop, for example, at the store in Zlín. We also have foreign warehouses, so it may happen that some goods are not sent within 48 hours.
-
There is really little size difference between these models. Overall, the women's models are slightly larger, both in length and width. Children's models, on the other hand, are narrower.
- However, if you are not sure, contact our experienced team, who will be happy to advise you. -
Default carriers are Zásilkovna and PPL. You can also use the possibility of personal collection at the branch in Zlín .
- If none of the above options suit you, don't hesitate to contact our team. We will be happy to discuss an individual solution with you. -
Yes, of course we also distribute our goods to Slovakia. Just switch the pages to the appropriate language and currency.
-
If your payment has not gone through or other complications have occurred, contact us immediately. We will be happy to advise you and bring the order to a successful conclusion.
-
According to the terms and conditions, the goods cannot be exchanged. If, for example, the size did not fit you or there is another reason, you must first withdraw from the purchase contract. In the meantime, you can create an order for the right size or product. You can find more here .
-
You can find the procedure for returning goods here .
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