When choosing shoes, make sure that the chosen type, size and width of the shoes exactly meet your needs. Try the shoes on thoroughly before buying, observe the minimum excess in the length of the insole of about 1 centimeter compared to the length of the foot. An inappropriately chosen type of footwear, size, width or shape cannot be a reason for a later complaint. When choosing, carefully consider the purpose for which the shoes will be used. Use the footwear in a way and in an environment corresponding to its purpose. In our case, these are collector's shoes, which we do not recommend for everyday wear and for wearing in bad weather (rain, snow, etc.). you can find more here.

The lifespan of footwear depends on its proper maintenance and care. Change your shoes often, especially in humid environments. Shoes must be thoroughly dried and aired out after each use. Even after a short period of use, the inner part of the footwear becomes wet due to sweating of the feet. Never dry your shoes near a heat source. Wash the dirt with a weak soapy solution, wipe dry and use a product intended for the treatment and impregnation of the upper material (you can buy this impregnation on our website). Avoid getting your shoes wet. It can leak into the shoes! Never wash shoes! Leather and textile footwear is not impervious to water, which penetrates both the leather or textile, as well as the stitching or joints of the upper parts. The color of the shoes may partially fade when slightly perspiring or wet. (use of ecological paints).

When putting on and taking off laced shoes, it is always necessary to unlace the shoes. After putting on the shoes, the shoes must be firmly laced up to the last hole. When putting on shoes, always use a spoon to avoid breaking the heel part. Never take off your shoes by stepping on the heel. Do not wear shoes barefoot.

In order to accept the shoes for a claim, it is necessary to prove the purchase of the shoes, preferably by presenting the invoice that you received by e-mail. In order to make a claim, the shoes must be complete, cleaned, free of all impurities and hygienically sound. The seller shall substantiate the complaint with a written statement about the condition of the received footwear, where the defect of the complained footwear is precisely defined. The specified period is a maximum of 30 days and is indicated on the confirmation of receipt of the complaint.

Manufacturing defects or other contradictions with the purchase contract that occur during defective performance in order to comply with the purpose of the goods and the recommended method of treatment specified in this letter. A defect is understood as a deficiency in the goods, which limits or prevents its further use, without, however, the cause of this condition being wear and tear of the goods caused by normal use, intentional or unintentional damage and neglect of basic maintenance rules.

Appearance and functional changes to the goods and their components, having their origin in worn goods caused by normal use, intentional or unintentional damage and neglect of basic maintenance rules, incorrect choice of size or defects that are not claimed immediately after detection without unnecessary delay. Wear due to improper selection and use. Damage to goods caused by oil, diesel, gasoline and other aggressive substances.